HIGHLIGHTS FROM THE SHOW
- What is average customer value and the important distinction between a customer & client
- How to grow your business without gaining more leads
- How to increase profits by increasing your average customer value
- How you can go deeper down the path of serving your clients
Mindset is the key to success and service. How you view your business, clients, and purpose is imperative for the expansion of you and your business. Because of this, a mindset shift is sometimes necessary in order to be of service for the highest and greatest good of your clients. And when you start looking at your clients as souls, rather than numbers, this is when things really begin to change.
“Instead of always looking to find new clients, ask yourself how can you serve the clients you already have on a deeper level” – Troy Broussard
Transforming your business begins with transforming your clients. And the amount value that you offer is directly related to the growth of your clients and therefore your business. And just like Troy said in this episode, the degree in which you serve your community and transform your client’s lives, is the degree to which you will be successful.
ABOUT TODAYS GUEST, TROY BROUSSARD
Troy is a speaker, author, consultant and parallel entrepreneur, running five SaaS platforms in the small business and marketing automation markets. The founder of Membrandt™, the leading custom mobile app learning platform for business, Troy is a father of four and frequent traveler between his three homes in Oregon, Florida and Sao Paulo, Brazil. Click here to download the full transcript from Episode 015.
David Franklin, U.S. Navy Gulf War Veteran, helps veterans transition into the workforce in a mindful way & to become leaders in technology & philanthropy.read more
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Richard Taubinger, CEO & Host